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Keeping an Eye on the Gender Gap in Digital Empowerment

In this week’s Garment Workers Diaries blog we return to the theme of attitudes towards digital financial services as measured by customer empowerment and satisfaction.

As usual, we take care to mind the gap between female and male garment workers when it comes to feelings of positivity towards DFS. In our blog from a few weeks ago (“Cash or Bytes? Garment Workers’ Payment Preferences“) we demonstrated that female workers tend to prefer digital payments to cash payments less frequently than their male colleagues. For this week’s blog, we’ve tried to go a bit deeper to see if we can uncover any more hints as to why this might be the case.

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