Julie has 12 years of experience in the design and delivery of education. Prior to joining MFO, Julie held several teaching positions in the U.S. and abroad, including a two year stint as a Peace Corps volunteer teacher in Zimbabwe. She studied for two years at Georgetown University’s Edmund A. Walsh Graduate School of Foreign Service, and served as a director of studies at a private language school.
At MFO, Julie designs strategies that embed financial education within organizations and build the financial capabilities of consumers. Julie develops tools, curricula, and trainings that fit the needs of low-income consumers and increase the capacity of the people who will deliver financial education. Julie’s recent projects include embedded financial education programs for branchless banking, and the development of a national financial education strategy.
What inspires you about your work currently?
I am inspired by the motivation of clients and staff to participate in financial education, and then the stories of empowerment and newfound confidence that they report after receiving training.
How do you think outside the box in your current role?
By examining the ways in which consumers interact with their financial service providers and understanding the barriers and constraints that can prevent financial behaviour change so as to design financial education that is responsive to the consumer and integrated during key points of institution-consumer contact (teachable moments).