What?
HOW CAN WE HELP YOU?
What financial inclusion obstacle are we supporting low-income people to navigate? What financial capability are we attempting to enable or develop? What – gives you access to MFO’s select publications organized around the content of a financial education curriculum or training manual. You can also gain access to the full set of Global Financial Education Program materials here.
Not finding what you are looking for? Click here.
Garment Worker Diaries Covid-19 Blog Series, May to September 2020
Since May 2020 MFO has been publishing a blog almost every week with updates from our Diaries interviews with 1,300 garment workers in Bangladesh. The blogs cover a wide variety of topics including:
- Wage digitization,
- Health of workers,
- Impact of Covid-19 on various aspects of their lives
- Financial tools
You can find a list of the blogs from May to September below. Also please visit our dashboard to take a deep dive into the data we have collected.
Wage payments and digitization
- Alleviating Digital Headaches
- Mixing it Up: The Co-existence of Cash and Digital Financial Services
- Gender and Wage Digitization
- Eid Bonus Payments
- Shift to Digital Wage Payments from April to May
- Who got paid in April
Health
Impact of Covid-19
- Migration and Remittances During Covid-19
- Two months in: the impact of Covid-19 on workers
- Three months in: back to work in the time of Covid-19
- Four months on and business as usual during Covid-19/
- Working Through the Pandemic, Five Months In
- Covid-19 Safety Measures in the Factories
Inside Garment Workers’ Households
- Another Look Inside Garment Workers Households, July 2020
- A Look Inside a Garment Worker’s Household, April to June 2020
- Household Gender Dynamics
Financial Tools
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Branchless Banking
Branchless banking is the practice of providing banking services outside of traditional bank branches. This can include the use of smart cards combined with a point-of-sale or point-of-transaction device, mobile money agents, banking correspondents, and many other innovations that bring banking services closer to the consumer at a low cost.
To learn more about MFO’s work on Consumer Education for Branchless Banking (CEBB) click here
- From Insight to Action: Building Client Trust and Confidence in Branchless Banking
- Cash In, Cash Out Kenya: The Role of M-Pesa in the Lives of Low-Income People
- Dry Spells and Shocks: M-Pesa as a Financial Management Tool
- Mile Wide, Inch Deep The Uses of E-Money Among Low-Income Kenyans
- Mobile Banking in the Philippines
- Uncovering Barriers to Branchless Banking
Consumer Behavior
It is critical to understand consumer behaviour to tailor financial products and services to meet the money management needs of consumers, as well as tailoring financial education. MFO has a wide variety of methodologies for identifying the behaviour of low-income consumers including Financial Diaries and the Financial Capabilities Index.
- Making Microfinance More Client Led
- Managing Client Information: Feedback Loop Lessons from Latin America
- Microfinance and Gender: Some Findings from the Financial Diaries in Malawi
- Taking Stock: The Emerging Market-Led Microfinance Agenda
- Useful Lump Sums: Microenterprise Revenue Management and Its Potential for Banks
Consumer Protection
There are many concerns in today’s large and globalized financial system that some individuals and businesses do not share the interest of the consumer at heart. Consumer protection is the responsibility of regulators, financial service providers, community leaders, individuals themselves, and providers of financial education. FE is a key component of consumer protection.
Financial Capabilities Index
MFO created this index to help determine the financial capabilities of a given population, based on their own understanding of what it means to be financially capable – to manage money well.
