What?
HOW CAN WE HELP YOU?
What financial inclusion obstacle are we supporting low-income people to navigate? What financial capability are we attempting to enable or develop? What – gives you access to MFO’s select publications organized around the content of a financial education curriculum or training manual. You can also gain access to the full set of Global Financial Education Program materials here.
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Consumer Behavior
It is critical to understand consumer behaviour to tailor financial products and services to meet the money management needs of consumers, as well as tailoring financial education. MFO has a wide variety of methodologies for identifying the behaviour of low-income consumers including Financial Diaries and the Financial Capabilities Index.
- Making Microfinance More Client Led
- Managing Client Information: Feedback Loop Lessons from Latin America
- Microfinance and Gender: Some Findings from the Financial Diaries in Malawi
- Taking Stock: The Emerging Market-Led Microfinance Agenda
- Useful Lump Sums: Microenterprise Revenue Management and Its Potential for Banks
Consumer Protection
There are many concerns in today’s large and globalized financial system that some individuals and businesses do not share the interest of the consumer at heart. Consumer protection is the responsibility of regulators, financial service providers, community leaders, individuals themselves, and providers of financial education. FE is a key component of consumer protection.
Financial Capabilities Index
MFO created this index to help determine the financial capabilities of a given population, based on their own understanding of what it means to be financially capable – to manage money well.
Financial Counselling
Financial counselling is typically provided in one-on-one settings in which a counsellor provides information and advice specific to an individual’s financial situation.
Financial Education
MFO believes that financial education is critical to efforts to improve the financial capabilities of low-income consumers. Financial education targets certain skills and ideas that a person needs to be capable financially, and it provides them with the training they need to master them. To learn more about our work with financial education, click here.
- Assessing the Outcomes of Financial Education
- Can Financial Education Change Behavior Lessons from Bolivia and Sri Lanka
- Savings and Financial Education for Girls in Mongolia: Impact Assessment Study
- Taking Stock: Financial Education Initiatives for the Poor
- Uganda Financial Education Impact Project
